Zendesk App Best Practices

Zendesk adds flexible AI agent capabilities with Ultimate acquisition

The idea of an AI agent has come to the forefront recently as companies look to build bots that do more than answer questions, but also help resolve problems by connecting to back-end transactional systems.

agnoStack + Zendesk + Elastic Path = Integration Made Easy

agnoStack enables Zendesk customers to 'Integrate Anything You Can Imagine' - through our recently extended partnership with Elastic Path, a leading composable commerce company. With just a few clicks, brands can now extend Zendesk via Elastic Path Composer, included for free with their agnoStack account - Integration so simple it feels like magic!

An overview of apps for startups

We know based on our Startups CX Benchmark Report 2020 that fast-growing startups use more apps than their slower-growth counterparts. But with so many app options available, how do you decide which ones you need?

Scary usefule apps

Creating great customer experiences in retail is tough. Keeping customers happy means making every interaction matter. With Zendesk, you can make sure your customers get the support they need—wherever they're interacting with your brand. Because happy shoppers are repeat customers—and that's what makes a good brand great.

The Best Zendesk Integrations to Consider Working With

Even the best solutions can't meet any business need under the sun, which is where the value of integrations comes into play. With that in mind, the editors at Solutions Review have compiled the following list of the best Zendesk integrations and apps. These tools will expand Zendesk's native functionalities and come from one of Zendesk's partners or the company itself.

10 Best Apps for Zendesk to Make Your Life Easier in 2022

The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at scale. With this customer support platform, your service agents and sales teams can handle their work at every channel.

CRM is about more than management - it's conversations

Another term has hit the CX landscape. But conversational CRM is far more than a buzzword. Mike Gozzo of Zendesk shows why it's a series of concrete innovations that change how we think about sales and service, and how we measure success.