Zendesk App Best Practices
The definitive guide to ensuring you are using the latest, cutting-edge, incredibly powerful Zendesk Support, Zendesk Sell, Zendesk Sunshine Apps.
An overview of apps for startups
We know based on our Startups CX Benchmark Report 2020 that fast-growing startups use more apps than their slower-growth counterparts. But with so many app options available, how do you decide which ones you need?
Sarah Olson (Zendesk)
Scary usefule apps
Creating great customer experiences in retail is tough. Keeping customers happy means making every interaction matter. With Zendesk, you can make sure your customers get the support they need—wherever they're interacting with your brand. Because happy shoppers are repeat customers—and that's what makes a good brand great.
Eric Shen (Zendesk)
The Best Zendesk Integrations to Consider Working With
Even the best solutions can't meet any business need under the sun, which is where the value of integrations comes into play. With that in mind, the editors at Solutions Review have compiled the following list of the best Zendesk integrations and apps. These tools will expand Zendesk's native functionalities and come from one of Zendesk's partners or the company itself.
William Jepma (Solutions Review)
The 7 Best Zendesk Integrations of 2021
As online shopping continues to grow, businesses need an ecommerce customer service approach that lets them provide excellent virtual care to their customers.
10 Best Apps for Zendesk to Make Your Life Easier in 2022
The key to success in a customer-driven market is to create and maintain great relationships with customers. Zendesk can help you to do it at scale. With this customer support platform, your service agents and sales teams can handle their work at every channel.
Dima Lazarchuk (Relokia)
CRM is about more than management - it's conversations
Another term has hit the CX landscape. But conversational CRM is far more than a buzzword. Mike Gozzo of Zendesk shows why it's a series of concrete innovations that change how we think about sales and service, and how we measure success.
Mike Gozzo (Ada)
How to build a Zendesk Support App
Build a Zendesk App Workshop: This exercise will take you through the steps to build your own version of Zendesk's Bookmark App.
Choose your own app adventure
These approaches outline the main ways you can interact with the Zendesk Development Platform. Read from beginning to end, or jump to the area of interest -- each one has a short description along with links to more information.
agnoStack Empowers Retailers
of all types & sizes to provide faster, more seamless and more intuitive customer support regardless of software stack.